Important questions and answers (FAQ) about MT-CONNECT
Do I have to be a trade visitor to be able to visit MT-CONNECT?
MT-CONNECT is reserved for professionals from the medical technology sector. As a visitor, you do not have to prove your industry affiliation, however. Please note that – as at all trade fairs – a direct sale to end consumers is not possible.
Are children admitted to MT-CONNECT?
No, MT-CONNECT is only open to people over the age of 18.
Can I bring my pet with me to MT-CONNECT?
For safety reasons, you are not allowed to bring pets with you. Guide dogs are, of course, an exception to this rule.
Can I bring a trolley or a carrying case with me to MT-CONNECT?
Yes, that is possible. However, we recommend you to leave your trolley / carrying case at the cloakroom so that you can fully concentrate on the exhibition.
What address shall I enter in my navigation system?
You can simply enter "Nürnberg". The dynamic traffic guidance system will guide you past all the queues to a vacant parking space. Alternatively, please use the following address:"Karl-Schönleben-Strasse, 90471 Nürnberg" or the special destination "Messe".
Where can I find parking spaces? How much do these cost? Are there disabled parking spaces?
There are enough parking spaces on-site. Our parking guidance system guides you to the vacant parking spaces; the daily charge is EUR 10 during MT-CONNECT. You can receive information by telephone at T +49 9 11 8 60 60. Parking spaces for disabled people are located near the entrances.
Are there pitches for caravans?
Within walking distance of the exhibition centre, there is a camp site, at which exhibition visitors who come with a caravan can rent pitches. No caravans can be parked on the site of the exhibition centre Nuremberg itself.
Is there a shuttle service from the airport/Nuremberg Central Station to the exhibition centre?
No because you can reach the exhibition venue quickly and easily both from the Central Station and from the airport with public transport. You can find further information on this in our travel tips.
Are there lockers at the exhibition venue?
Yes, there are lockers in the Mitte, West and Ost entrance areas. Use of these is free of charge. The coin that you have to insert to lock the lockers serves as a deposit and will be returned.
You can also leave your property and items of luggage in the cloakroom for a fee of EUR 2 at any time.
Can I use WiFi at the exhibition venue?
As a visitor of MT-CONNECT, you are online free of charge throughout the exhibition venue.
You would like fast Internet? Use our high-speed WiFi for EUR 5 per hour with minute-based billing – or book access for a whole day for EUR 25.
Where can I find a restaurant at the exhibition venue?
In ourfloor plan, you can find the locations of cafés, restaurants and all the exhibition's other facilities.
Whom should I contact if I have lost something?
Please contact our colleagues from the Facility Service in the entrance area of Service Center Mitte.
Can I buy something at MT-CONNECT?
No, there are no direct sales.
How to travel barrier-free?
Barrier-free access by public transport and rail
You can get from the main station to the exhibition centre in about 8 minutes by underground. All underground stations are at least equipped with a lift that goes directly from platform level.
- Information for subway, bus, tram
Information for S-Bahn
Service-Telefon VGN: T +49 9 11 27 07 50
Mobility Service Centre
Service-Telefon: T +49 1 80 6 51 25 12
The Albrecht Dürer Airport has had it as a major objective to enable people with disabilities to travel completely without barriers. All services at the airport at a glance:
Nuremberg has some transport services with specially equipped vehicles. For enquiries, please call Nuremberg's central taxi station directly: T +49 91 1 1 94 10
Which services provides the exhibition center?
Parking at the exhibition centre
By displaying a valid disabled parking permit, you can park for free near the entrance to our VIP car park
Our entire fairground is accessible. Facilities at higher levels can be easily reached via our lifts.
Operation Center: First aid and medical support, police
In our Operation Centre near the central entrance, you will find a first aid station run by the BRK (Bavarian Red Cross), police and freely accessible bathroom facilities.
In the event of an emergency at the exhibition centre, our SecurityControlUnit is available to help. Emergency number: T +49 9 11 86 06-70 00
Washrooms and toilets are located at the Central (Operation Centre), East and West entrances, in all service areas between the halls and at NCC East. The wheelchair-accessible sanitary facilities on the exhibition grounds are freely available.
Free wheelchair hire
You have the option of borrowing a wheelchair for your visit from BRK.
- Normal wheelchair, free on presentation of ID card
- Electric wheelchair, 1st day € 100.00, each additional day € 50.00.
Please contact the BRK at least 14 days before visit. For more short-notice enquiries, please telephone BRK directly.
T +49 9 11 86 06-62 09
Handover location at the exhibition centre can be agreed with BRK on a case-by-case basis.
Telephone numbers for BRK at the exhibition centre
Depending on the event, BRK will be present at the following stations:
Operation Center: T +49 9 11 86 06-61 56
NCC West: T +49 9 11 86 06-67 56
NCC Ost: T +49 9 11 86 06 69 56
Frankenhalle: T +49 9 11 86 06-63 56
Visiting with accompanying persons
If you are dependent on an accompanying person during your visit to the exhibition, he/she is entitled to free admission upon presentation of your disabled pass.
Guide dogs are of course allowed.
How do I get an entrance ticket for MT-CONNECT?
Advance sales take place online. Register in our TicketShop and purchase your entrance ticket in advance.
Of course, you can also purchase your entrance ticket on-site.
I cannot find my ticket anymore. What can I do?
Please log into your user account in our Online TicketShop. You will find your ticket under "Your orders" for re-printing.
Can I use the public transport in Nuremberg with my exhibition ticket?
No, unfortunately, you cannot use the public transport with your ticket. You can find further information on fares etc. at www.vgn.de .
Can I redeem my printed voucher on-site?
Yes, that is possible. Please bring your voucher with you to the exhibition and exchange it for an entrance ticket at the counters in the entrance area.
In order to avoid waiting times on-site, however, we recommend that you redeem your printed voucher online in advance. Register and confirm your order via the yellow button "complete order". Then you will receive your e-ticket by e-mail, but you can also print this out immediately.
Can I redeem my electronic voucher code on-site?
No, this is only possible in the VoucherShop.
Is my voucher (printed voucher or electronic voucher code) valid for one or several days?
Your voucher shall apply for admission for one day.
With my ticket for MedTech Summit, can I also visit MT-CONNECT?
Yes, your entrance ticket for MedTech Summit is also valid for MT-CONNECT.
Your personal contact for MedTech Summit - Congress & Partnering
Everything at a glance: the floor plan shows you an overview of the exhibition venue and the hall allocation of MT-CONNECT in Nuremberg.